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Fixed it myself - Capital Adventures
May 31st, 2014
07:01 pm
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Fixed it myself


My Kindle started working erraticly. Freezing intermittently, not starting up cleanly, just not working properly. Although it appeared to be charging, and the problems were not to my mind obviously power-source related, it did not seem to be holding a charge for as long as it should.

Amazon was unhelpful. After talking me through a factory reset, they offered to sell me a "reconditioned" kindle, for rather more than I was interested in paying, plus shipping. I don't trust that "reconditioning" involves any more than swapping out the battery, and who knows what abuse an unknown unit has suffered. What they couldn't sell me, oddly enough, was a kindle battery.


Never mind, I can go to the local cellphone-and-tablet repair place and get them to replace the thing. They don't have the battery in stock, but say they can order one and install it. Two weeks! Sweet!
Three months and several iterations of "Sorry we can't find a battery anywhere" and I just took the unit back unfixed. I resigned myself to using my tablet as a reader for a while, although I much prefer the e-ink to a backlit screen for simple text.

Wondering just how difficult it could be to source a Kindle battery, I googled "kindle" "battery" "replacement", and clicked the first link that appeared - a .co.nz URL, despite all their prices being in euros. They claim to have stock, but I suspect they're a dodgy drop-shipper making claims they can't back up.
I google them, expecting to see ScamScamScamDoNotTrust warnings out the wazoo. I am surprised when I don't.

With a little trepidation, I ordered a battery and put in my credit card details. I figured I could always file a dispute via Visa when the battery doesn't turn up. Again, I am surprised, this time when a box containing a battery turns up less than a week later. It's even the right size and shape.

Following some directions found on Youtube I levered the back off the kindle - that was easier than I suspected it would be, although having good strong fingernails helped - took out the old battery and screwed the new one in place. Snapped the back back on and gave it a good long charge. Kindle's going fine, now.

Makes me wonder what the cellphone shop's issue was.

(9 comments | Leave a comment)

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From:pombagira
Date:May 31st, 2014 09:46 am (UTC)
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there seems to be a whole bunch of cell phone repair places that have opened up of late.. the one i took my laptop to was less that good.. :( so i had it fixed at compluter repair place... yeah..

so yay for you getting a new battery.. hooray !!
4
:)
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From:fatfred
Date:May 31st, 2014 01:09 pm (UTC)
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Cellphone shop's issue was… it wasn't a cell phone?

Bravo for getting out and investigating, and then getting things done!
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From:dianavilliers
Date:May 31st, 2014 07:35 pm (UTC)
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No such thing as a kindle repair place here, and they do do other tech. They should have said if it was beyond their ability.
From:siliconshaman
Date:May 31st, 2014 01:11 pm (UTC)
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yay for you.. and boo to amazon!
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From:caelista
Date:May 31st, 2014 06:26 pm (UTC)
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Nice when something like that works out!
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From:sarahdotcom
Date:June 1st, 2014 10:29 pm (UTC)
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You should host a Restart Party. http://therestartproject.org/
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From:dianavilliers
Date:June 2nd, 2014 10:15 pm (UTC)
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I think it's already being done - heard a piece on the radio the other day about a repair cafe somewhere...
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From:edm
Date:June 2nd, 2014 09:53 am (UTC)

Sorted!

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Well done on fixing it yourself. I suspect the repair shop probably kept on hoping that their supplier would end up with stock of just the right battery... and didn't try any others. Pretty lame that they didn't admit defeat earlier than 3 months though!

I'd guess that the replacement battery is a "same size, made by someone else" one, but providing it works (and you don't drop it and crack it open) it's probably fine -- give or take maybe a bit less capacity than the original (but more than the old one!).

Ewen

PS: Fingernails seem to be a key repair tool for all sorts of modern electronics. (Though being in China, and speaking a Chinese dialect, definitely helps in getting faster repairs :-) )
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From:dianavilliers
Date:June 2nd, 2014 10:27 pm (UTC)

Re: Sorted!

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Heh. I used a guitar pick as well. It could have been designed for the job.

The replacement battery has the same stated spec as the original - I suspect it's made in the exact same factory and just has a different sticker on it.
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